BBS Connect Desk
Let's get you connected
Only continue if a BBS technician asked you to. We can see your screen only while this app is open, and only after you give us the code.
Three steps
What to do next
1. Download
Press Download BBS Connect Desk, then choose Windows or Mac. The file is small and does not install anything.
2. Open it
Open the downloaded file. If your computer asks whether to allow it, choose Allow or Open.
3. Read us the code
The app shows a 9-digit code. Read it to your technician over the phone. Close the app anytime to end the session.
Not on the phone with us yet?
Call first so we know who is connecting. Never share a code with anyone who contacted you unexpectedly.
